Jul 132017

I am excited to be attending the 5th World Congress of the International Positive Psychology Association #WCPP17 in Montreal and can’t wait to hear all the new research coming out of this growing discipline. In the meantime, check out this article from Andria Corso on common traits of truly happy people. Do you consider yourself happy?


Source: Common Traits of Truly Happy (and Successful) People | Andria Corso | Pulse | LinkedIn

May 302013

I recently just finished reading the latest book from Micah Solomon about company culture and customer service. If  you are considering hiring new staff or want to learn ways to improve your customer’s experience, you should check out this book.  High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce: Micah Solomon: 9780814417904: Amazon.com: Books.

In chapter six, Micah talks about psychological traits to consider when hiring. He refers to it as WETCO, which stands for:






All of these traits can be found in good leaders and in any team member that wants to make a difference in their lives and the life of the company. I love the way that Micah outlines in simple terms how to achieve great customer service and his processes for achieving great companies.

Checkout the book from the library or purchase on the link above from Amazon. It is worth the investment.

Do you have the traits listed above? Do you strive to hire people with similar traits? Comment below on what traits you feel are most important in the hiring process.


Nov 262012

I love this quote by Ernest Hemingway. “It is good to have an end to journey toward; but it is the journey that matters, in the end.”
― Ernest Hemingway

It is important to have goals and dreams and it is even more important to enjoy the journey getting there.  Are you enjoying your journey?

So many times I work with clients that have lost sight of being in the present moment because they are so focused on the goal and the future. They are busy working and miss a child’s game or they are answering email and missing an important point brought up in a meeting.

Does this happen to you? Are you missing out on life because you are multi-tasking and taking on too much?

I find these steps help me to live in the NOW:

  1. Focus on one thing at a time – multi tasking is bad for us – if you are attending a meeting – be fully engaged in the meeting.
  2. Turn off the distractions – maybe it’s; email, Twitter or Text – it is OK to turn off being connected and focus on the task at hand or the people in the room instead of having “instant” updates.
  3. Practice living in the moment – treat each day as if it could be your last – Stress can shorten your life.
  4. Practice positive thoughts – whatever your situation, try to think about at least one positive aspect of your task or situation.
  5. Have balance in your life – working 80+ hours a week is not healthy or good for the business or the person. Set appointments on your calendar to exercise and sleep so you don’t over schedule.
  6. Take your vacation! Not only do American workers have less vacation days than many countries in the world, but in addition, many Americans do not take their allotted days.

Try some of these steps and get out there and enjoy the Journey!

Nov 222012

Can’t wait to watch this PBS show featuring Mark Walton. Check it out.

Unleash Your `Boundless Potential for Your Second or Third or Fourth Act | Encore Careers.

Have you experienced this? Are you searching for your “Boundless Potential”? Share your story with me here.

Nov 212012

As Thanksgiving is upon us tomorrow, I wanted to take a minute and reflect on a few of things I am thankful for this year.

  • Thankful for my family and all their support as I grow my business.
  • Thankful for my clients for putting their trust in me to help them in their lives and with their goals.
  • Thankful for my friends and business associates that inspire and challenge me to learn new things.
  • Thankful for Twitter associates that keep me in the know.
  • Thankful for fellow bloggers that educate me on a variety of topics
  • Thankful for America and all the wonderful opportunities that are here for me.


What are you thankful for this year?

Happy Thanksgiving!

Nov 132012

Sometimes we experience a sense of stagnation. This can happen in our careers, our relationships and even in our lives. How do you handle this, how do you get “unstuck”?

There have been several times in my life where I felt stuck and action is the only way for me to get “unstuck”. When I think about the times when I had these feelings, there are some common traits:

  • Felt as if I had no control over a situation…
  • Felt as if I had no choice…
  • Felt as if I was alone and could not rely on anyone…
  • Felt as if I was not being challenged…
  • Felt as if I was not being appreciated…

Do you relate to any of these statements? If so, how have you overcome these feelings?

Easter Island

Are you feeling Stuck?
Photo taken by C Haiss 2012

I can tell you that I have always considered myself conservative, not a risk taker but when I look back, I have actually taken a lot of risks in my life. The times when I have ventured out of my comfort zone and stretched myself, have been the best times for me in hindsight. These times of risk and adventure are the best medicine for me to feel “unstuck”.

Taking action makes me feel better instantly. If I take action on a problem or situation, I start to feel the mental juices flowing and I start to see the infinite possibilities that are out there.

Let me give you an example. About 17 years ago I wanted to relocate back to my home state of Maryland. I was recently divorced, with two young kids and felt stuck in a job and in a state far away from my family and support systems. I picked up the phone and called everyone I could think of and asked for a job – just so I could get back home. I landed a job with a small printing company selling business cards, brochures etc – the job came with a very low base salary and the rest was commission based.

My family and friends were all nervous for me (or I should say in addition to me) about the commission part of the job. My new boss gave me a desk and a phone book and suggested I make 50 cold calls a day. Wow, talk about a hard way to make a living! I challenged myself, I was diligent and I was able to outperform the other new sales people by a pretty good margin. Within just 9 months of this job change, I was able to get a job for a small software reseller for a much larger base salary and commission package. The step back and the risk forced me to push and work hard – within two years I was making significantly more money than the original job out of state. If I had listened to all the doubt and fear in my head, I never would have been able to “unstuck” myself and make such a good move for me and my family.

Here are some of the ways I recommend taking action if you are feeling stuck:

  • Talk to your friends and family – you are not alone and they can be a great support system
  • Review what jobs you have been successful at in the past and try to find a job with similar tasks.
  • Exercise – exercise stimulates the brain and also keeps you healthy
  • Try new things – take a workshop, do an online class, subscribe to a new magazine and teach yourself new skills
  • Be willing to take chances – “nothing ventured, nothing gained.” It is amazing what you can do if you put your mind to it!
  • Set the bar high – dream big!
  • Hire a Business coach (like me) to help you set and achieve your goals
  • Most importantly – Take action – any action to move you forward and get you “unstuck”.

Good luck and know that I am here to help if you like.





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